Refund policy

At Protect Sports, we stand by the quality of our products. If you are not completely satisfied with your purchase, we’re here to help.

Returns

We offer a 14-day return policy. This means you have 14 days from the date of delivery to request a return.

To be eligible

The item must be unused, unworn, and in original condition
Tags and original packaging must be intact
Proof of purchase is required

To initiate a return, please email us at protectsports.support@gmail.com
 with your order details.

All approved returns must be sent to:
Protech Sports And Wears
D-12,13 Sports Complex, Delhi Road, Mohkampur,
Meerut, Uttar Pradesh, India – 250002

Note: Returns sent without prior approval will not be accepted.

Damages and Issues

Please inspect your order upon delivery and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so we can evaluate the issue and make it right.

To process any claim for damaged or incorrect items, an unboxing video recorded at the time of opening the parcel is mandatory. The video must clearly show the sealed package being opened and the condition of the product inside. Claims without a valid unboxing video may not be accepted.

Non-Returnable Items

The following items are not eligible for return:

Customized or made-to-order products
Personal use items once opened/used
Sale items

If you're unsure about your item, feel free to contact us before placing a return request.

Exchanges

For faster service, we recommend placing a new order for the desired item and initiating a return for the original product.

International Orders (EU Customers)

For orders shipped to the European Union, customers are entitled to a 14-day cooling-off period. Items must still meet the standard return conditions.